We think it is important that you get a feel for the type of company you deal with or are thinking about dealing with. If you are reading this you are likely to be one or the other.

We think the best way to try and understand what we are about is to share the things we think are important at work:

1. Customers should be given more than they expect.

2. People should respect each other and carry out their work in an open and honest way.

3. People should enjoy their work, be treated fairly and be able to speak freely to managers.

4. We will always try to do what we say we will do and expect people to take pride in the work they do.

5. We should challenge what we do and ask whether what we are doing is making money.